For the provision of the Warm Home Discount (WHD) scheme 2022/23 helpline data sharing.

Purpose
To enable electricity suppliers to provide Warm Home Discount rebates on the energy bills of citizens who are identified as eligible on calling the helpline for winter 2022/23.
Information sharing benefits
Information sharing between the Department for Business; Energy & Industrial Strategy (BEIS) and Ecotricity Limited to enable Ecotricity Limited to provide Warm Home Discount rebates on energy bills for their eligible customers who called the WHD helpline.
Disclosed information
The BEIS Warm Home Discount helpline will share personal data (unique identifiers; name; address; energy supply account number; meter point administration number; and WHD cohort) relating to a person who called the helpline and has been found eligible for a WHD rebate with their electricity supplier. The supplier will return personal data (unique identifier) if they are not able to provide that person with a rebate.
Information sharing method
Encrypted Email Transfer
Contact
dataprotection@beis.gov.uk
Start date
2022-11-04
End date
2023-11-11
Review date
Retention period
P18M
Isa status
Complete
Id
219
Notes
no change
Updated
06 November 2024

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