- Purpose
- To enable electricity suppliers to provide Warm Home Discount (WHD) rebates on the energy bills of citizens who are identified as eligible on contacting the helpline for winter 2023/24.
- Information sharing benefits
- Information sharing between the Department for Energy Security and Net Zero (DESNZ) and E (Gas & Electricity) Ltd to provide Warm Home Discount rebates on energy bills for their eligible customers who contacted the WHD helpline.
- Disclosed information
- The DESNZ WHD helpline will share personal data (unique identifiers; name; address; energy supply account number; meter point administration number; and WHD cohort) relating to a person who contacted the helpline and has been found eligible for a WHD rebate with their electricity supplier. The supplier will return personal data (unique identifier and post code) if they are not able to provide that person with a rebate.
- Information sharing method
- Within Secure Platform
- Contact
- dataprotection@energysecurity.gov.uk
- Start date
- 2023-10-02
- End date
- 2024-10-15
- Review date
- Retention period
- P18M
- Isa status
- Complete
- Id
- 320
- Notes
- no change
- Updated
- 20 November 2024