Data exchange between HMRC and GDS to facilitate identity verification using Record Check and knowledge-based verification questions (KBV)

Purpose
Data will be shared between HMRC and Cabinet Office (GDS) to support user identity verification provided via GOV.UK One Login, using Record Check and KBV questions.
Information sharing benefits
Increases number of KBV questions which One Login can ask users for verification purposes, and therefore increases user coverage Reduces the cost of the authentication and identity verification of users, increasing coverage for identity verification, and improves confidence in the identity of users by ensuring that all identities meet a GPG45 Confidence Profile. There will be benefits for the wider government and public sector in that citizens will have increased confidence in government services. The user experience will also be improved and it will lead to increased digital adoption It will increase confidence in the identity being used to access HMRC digital services, and other government digital services Cost savings as a result of moving away from proving identity with Government Gateway to GOV.UK One Login, as the cost of running GOV.UK One Login is cheaper than Government Gateway.
Disclosed information
The data share will be a two-way process between HMRC and Cabinet Office (GDS). To help confirm that an identity exists GDS will pass the identity information provided by the user to HMRC, who will confirm whether they have a matching record. This check may additionally be used in the future to support wider journeys, such as enabling users to answer questions on their HMRC data to verify their identity. In this scenario HMRC will provide GDS with the minimum amount of data required to enable GDS to complete the KBV check.
Information sharing method
API
Contact
informationrightsunit@hmrc.gov.uk
Start date
2024-11-06
End date
2030-11-06
Review date
2025-11-07
Retention period
P7Y
Isa status
Active
Id
416
Notes
New Agreement
Updated
17 April 2025

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