- Purpose
- To enable energy suppliers to provide Warm Home Discount (WHD) rebates to eligible customers following citizen engagement with the WHD helpline.
- Information sharing benefits
- Information sharing between the Department for Energy Security & Net Zero (DESNZ) and the energy supplier to enable the provision of a Warm Home Discount on energy bills for eligible citizens.
- Disclosed information
- DESNZ will share the eligible WHD recipient's unique identitier, name, address, meter point administration number, energy supplier and account number.
Energy suppliers will return a unique identifier, postcode and notes relating to any rejected WHD rebate instructions.
- Information sharing method
- Within Secure Platform
- Contact
- dataprotection@energysecurity.gov.uk
- Start date
- 2025-10-27
- End date
- 2026-03-31
- Review date
- Retention period
- P18M
- Isa status
- Active
- Id
- 510
- Notes
- New Agreement covering scheme year 15 in 2025/26