Water Poverty Information Sharing

Purpose
To identify and apply reduced bills for customers at risk of water poverty, ensuring affordability and compliance.
Information sharing benefits
The data use will achieve referral of households for low-income discounts for water services. Household income would receive less pressure and therefore more able meet their essential needs including food, utilities, and council tax bills.
Disclosed information
Full name, address, postcode, unique property reference number, total household income, rent/mortgage payment amounts, housing benefit award amount, care leavers status, date of birth for care leavers
Information sharing method
Encrypted Email Transfer
Contact
dataprotection@middlesbrough.gov.uk
Start date
2026-01-05
End date
2029-12-31
Review date
2029-12-31
Retention period
P7Y
Isa status
Active
Id
522
Notes
New Agreement

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