- Purpose
- To provide benefit eligibility checks to support Shell Energy (part of Octopus Energy Limited) provide financial assistance to domestic energy customers under an Industry Initiative; delivered as part of the Warm Home Discount Scheme.
- Information sharing benefits
- Information sharing between the Department for Work and Pensions (DWP) and Octopus Energy Operations 2 Ltd to confirm the eligibility of Shell Energy domestic customers who have applied for financial assistance with outstanding debt on energy bills.
- Disclosed information
- The DESNZ WHD helpline will share personal data (unique identifiers; name; address; energy supply account number; meter point administration number; and WHD cohort) relating to a person who contacted the helpline and has been found eligible for a WHD rebate with their electricity supplier. The supplier will return personal data (unique identifier and post code) if they are not able to provide that person with a rebate.
- Information sharing method
- Encrypted Email Transfer
- Contact
- data.protectionofficer@dwp.gov.uk
- Start date
- 2024-01-10
- End date
- 2024-03-31
- Review date
- Retention period
- P1M
- Isa status
- Complete
- Id
- 340
- Notes
- no change
- Updated
- 06 November 2024