- Purpose
- To support the delivery of a helpline and correspondence service to citizens in relation to the WHDS.
- Information sharing benefits
- Data sharing between the Department for Work and Pensions (DWP) and the Department for Energy Security and Net Zero (DESNZ) will enable DESNZ and its contracted service provider to process and respond to calls and correspondence from citizens relating to the WHDS. The return of data from DESNZ will enable DWP to improve the WHD data matching exercise.
- Disclosed information
- DWP and DESNZ will share information relating to confirmed and potential WHDS recipients including: name, date of birth, address, electricity meter point number, scheme identifier, benefit and scheme status, call outcome, property details.
- Information sharing method
- Government Secure Email
- Contact
- data.protectionofficer@dwp.gov.uk
- Start date
- 2024-09-24
- End date
- 2026-10-31
- Review date
- Retention period
- P1Y6M
- Isa status
- Active
- Id
- 390
- Notes
- no change
- Updated
- 06 November 2024