- Purpose
- This data matching service provides a route to identify certain United Utilities Water Limited customers who live in water poverty and to provide assistance to such people through the administration of both the WaterSure scheme enacted by the Water Industry (Charges) (Vulnerable Groups) (Consolidation) Regulations 2015 and social tariffs enacted by the Water Company for the purposes of s.44 of the Flood and Water Management Act.
- Information sharing benefits
- Information sharing between the Department for Work and Pensions (DWP) and United Utilities Water Limited to confirm the eligibility of customers who are in or at risk of water poverty in order to provide reductions in tariff costs.
- Disclosed information
- Inbound data from United Utilities to DWP to include:
Unique identifier, Surname, Forename, Address, Postcode, Date of Birth.
Outbound data from DWP to United Utilities to include:
Unique identifier, Person match at the address, Match status to income deprivation indicators, Housing benefit flag, Tenancy type.
- Information sharing method
- Trusted Partner Transfer
- Contact
- data.protectionofficer@dwp.gov.uk
- Start date
- 2024-11-15
- End date
- 2028-03-31
- Review date
- 2025-11-15
- Retention period
- P1Y6M
- Isa status
- Active
- Id
- 426
- Notes
- New agreement
- Updated
- 17 April 2025