For the provision of data matching and sharing services to support Shell Energy Retail Ltd deliver debt reduction assistance to eligible domestic energy customers.

Purpose
To provide benefit eligibility checks to support Shell Energy provide financial assistance to domestic energy customers under an Industry Initiative scheme delivered as part of the Warm Home Discount Scheme.
Information sharing benefits
Information sharing between the Department for Work and Pensions (DWP) and Shell Energy to confirm the eligibility of domestic energy customers who have applied for financial assistance with outstanding debt on energy bills.
Disclosed information
Shell Energy will share a unique identifier; name; date of birth and address for each customer. DWP will return the unique identifier only; with a flag which will indicate the result of the eligibility check (i.e. matched/not matched/unverified
Information sharing method
Encrypted Email Transfer
Contact
data.protectionofficer@dwp.gov
Start date
2020-02-05
End date
2020-03-31
Review date
Retention period
P1M
Isa status
Complete
Id
54
Notes
no change
Updated
06 November 2024

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