Provision of data matching and sharing services to support Northumbrian Water Limited deliver assistance to eligible customers living in water poverty.

Purpose
This data matching service provides a route to identify certain United Utilities Water Limited customers who live in water poverty and to provide assistance to such people through the administration of both the WaterSure scheme enacted by the Water Industry (Charges) (Vulnerable Groups) (Consolidation) Regulations 2015 and social tariffs enacted by the Water Company for the purposes of s.44 of the Flood and Water Management Act.
Information sharing benefits
Information sharing between the Department for Work and Pensions (DWP) and Northumbrian Water Limited to confirm the eligibility of customers who are in or at risk of water poverty in order to provide reductions in tariff costs
Disclosed information
Northumbrian Water Limited will share a unique company identifier; scheme identifier; unique record identifier; name; date of birth; UPRN and address for each customer. DWP will return the unique company identifier; scheme identifier and unique record identifier only; with a flag which will indicate the result of the personal details check (i.e. matched/not matched); the match level achieved (i.e. 1 - 20); if the record passed validation (i.e. Y or blank) and the scheme specific eligibility check(s) results (i.e . Y or blank).
Information sharing method
Secure File Transfer
Contact
data.protectionofficer@dwp.gov.uk
Start date
2020-12-01
End date
2022-03-01
Review date
Retention period
P1Y6M
Isa status
Complete
Id
94
Notes
no change
Updated
06 November 2024

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